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Frequently Asked Questions

When will I receive a refund for any overpayments that may have been made when paying off my loan?

Any refunds due for an overpayment at the time the loan is paid in full will be mailed within 21 days after the loan is paid in full.

Have Questions?

We’re Here to Help

New customers 1-866-701-0467

Existing customers 1-800-970-7250