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Frequently Asked Questions

What is an Advance?

An “advance” is a separate amount that is collected along with your scheduled mortgage payment for any expenditure that Vanderbilt paid on your behalf such as delinquent property taxes, lender placed insurance policies, etc. This is permitted by the terms of your mortgage and/or loan note.

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New customers 1-866-701-0467

Existing customers 1-800-970-7250